For online store owners, having an exceptional delivery service is important to satisfy and retain customers. The number of online buyers is increasing, and so are their demands for smoother and quicker delivery. As of 2024, there are around 2.71 billion online shoppers around the world. Comparing 2024’s figures with the previous year’s number, there are approximately 70 million more online shoppers.
The 2.7% increase in the number of online shoppers isn’t just a statistical figure; it is an obvious sign of the growing market. Moreover, with rising internet connectivity and ecommerce penetration, it is obvious that the number of shoppers is growing and will continue to grow.
Apart from this, according to a study, there are a plethora of other reasons why people might want to shop online, such as:
Now that you know how steadily the market is expanding, take a wild guess as to why we emphasized optimizing delivery management for your Shopify store.
Well, you speculated it right! To ensure that you meet the delivery expectations of your customers.
Let’s discuss how delivery management works for your online store and how a third-party Shopify delivery date app can help you.
Why Should You Be Concerned About Your Shopify Store’s Delivery Management?
If you already own a Shopify store, you know the importance of delivering orders on time. Furthermore, you may also be aware that offering multiple choices for picking the delivery dates, times, types of deliveries, etc., can make a difference in your customer satisfaction and retention rates.
But if you are new to Shopify and the e-commerce business altogether, then here are other key reasons why you must consider having a delivery management system in place.
- To save yourself from facing significant revenue losses
Having an adequate Shopify delivery date tool integrated with your online store can save you from losing a significant portion of your revenues. Shopify’s default order management system lacks a few important features, such as displaying estimated delivery time, in-store availability, etc.
Simply put, online store owners have to ultimately depend on fulfillment systems like a dedicated Shopify delivery date and shipping app to manage many incoming orders.
- Negative impact on customer satisfaction and conversion rates
Poor delivery experiences can directly impact the customer satisfaction rate and conversion you are trying to achieve. Customers expect their orders to arrive on time and when you have your delivery management all sorted out, you can easily stand by these expectations.
Furthermore, if you can fulfill your customers’ expectations, they will return business your way. In short, using a tool delivery date tool can assist you in satisfying your customers, converting them to paying buyers, and, ultimately, retaining them.
- To get ahead of competitors
Offering your customers the ease of picking the delivery dates, time slots, and expedited shipping options gives you an upper hand.
To elaborate, providing your customers with options like same-day delivery or a flexible delivery window enhances their shopping experience with you. These quick delivery options will ensure that users will always choose your business and not your competitors!
- Ensure your business’s scalability
Without growth and scalability, a business only survives; it doesn’t thrive.
And so, it is remarkably vital for you to have an extensive delivery management tool like the Shopify delivery date app. Having such scalable tools integrated into your ecommerce store will help you manage large order deliveries without compromising the quality of the service.
Furthermore, an effective delivery management tool for your Shopify store will also facilitate easy geographical and operational expansion.
- To retain your customers for a long time
Smooth ordering, delivery, and return processes are often the three good reasons why people want to stick with your brand. In short, offering hassle-free processes and support will help you retain customers and encourage them to continue shopping with you.
Offering a loyalty program in addition to other features such as a date picker, zip code checker, and delivery/pick-up options will also help increase customer retention.
- To enjoy better operational efficiency than ever
The Shopify delivery date app helps efficiently schedule orders and prevent delivery failures. Correspondingly, the tool will keep you updated about all the delivery dates in advance and help you allocate the resources better.
Further, a smoother fulfillment process workflow allows you to manage inventory and plan the shipping beforehand.
Common Ecommerce Delivery Mistakes and How Shopify Delivery Date App Helps You Avoid Them
Unexpected delays can happen in logistics because of bad weather, traffic, and other operational inefficiencies. It’s true that, as an ecommerce business owner, you can’t be blamed for the logistics issues. However, customers will hold you responsible for ‘other inefficiencies’ like delays in shipping, unavailability of a proper delivery date picker, etc.
So, to save you from committing these silly but noteworthy blunders, we have listed some of the delivery mistakes ecommerce businesses make. We have also mentioned how using the Shopify delivery date app can help evade these mistakes.
- Not providing transparency in your delivery process
Customers value ecommerce businesses that offer the best delivery services. Therefore, if you want customers to feel the same about you, providing them with complete transparency during order delivery is important.
It isn’t enough to give them a particular date and time of delivery. You have to make sure that they can transparently track the entire journey of their package from your warehouse to their doorstep.
With a Shopify delivery date and shipping app, you can provide your customers with real-time tracking information. Another feature that can help you offer transparent delivery is allowing customers to choose the delivery date and time that work best for them.
In short, these features will make the deliveries much more uncomplicated and transparent.
- Unspecified delivery costs
Delivery costs play a key role in driving more sales.
As an online store owner, it gets difficult to place a flat delivery charge if you are shipping orders across different cities or continents.
Moreover, applying this flat fee will make customers feel deceived and frustrated, leading them to lose trust in your brand. This simple mistake will also hinder purchasing decisions.
However, with the help of the Shopify delivery date app, you can easily let your customers check if delivery to their zip code is available or not. This app will also allow them to check delivery rates by zip code.
This feature will let your customers check the ‘accurate’ delivery cost they need to pay for a particular order.
- Rescheduling order delivery dates
It is uncommon for ecommerce stores to provide customers with the option to reschedule deliveries. Thus, offering this alternative in your online store will enable customers to reschedule the dates according to their preferences.
Trust us, this feature will significantly reduce the number of missed deliveries and re-delivery attempts, saving you a lot of operational costs. Moreover, customers will appreciate the convenience of adjusting delivery dates according to their schedules.
Summing Up
It is reasonably important for ecommerce businesses, especially those running on Shopify, to have a proper delivery management system. Shopify’s default features lack a few essential settings, but onboarding effective third-party tools can help improve your existing delivery workflow.
And, by referring to third-party tools, we are emphasizing a dedicated Shopify delivery date app.
If you are determined to optimize, scale, and manage your store’s delivery system effortlessly, find an app with all its advanced features.
So, what’s holding you back? Enhance your delivery system to attract more customers and improve your company’s image.
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