We provide license key for two domains: one live and one for development/testing URL. If you are to use the Magento 2 Australia Post Shipping extension on extra domains, kindly purchase license key for the same. You can review the license key information on all our product page under section: "I have one Magento Installation with"
Please review @ Australia Post Shipping For Magento 2.

After adding the domains, you need to activate the extension on the domain using the same license key.

Yes, you can view the demo details and video of Magento 2 Australia Post Shipping Extension on our store page.

Yes, you can purchase additional packages later on, by paying the remaining balance amount.

Yes, we do. You can tick the installation service checkbox while purchasing or can transfer $39 to our PayPal account [email protected] thereafter.

All our extensions are 100% open source. You can customize the extension except the file containing our license code.

No need to worry. Just clear all the cache, log out of your Magento admin panel and login again.

Yes, we do customize the Magento 2 Australia Post Shipping Extension extension and app as per your need. This requires extra effort and estimation.

You can get any of these additional services by transferring the respective amount to our PayPal account [email protected].

Go to "My Account" and look for "Support" and "Upgrade" tab in the left menu. It will have the support and upgrade services for your orders. You can add them to cart and checkout.

Yes, you can refer our refund policy. We stand behind the quality of our extensions with a 30-day money back guarantee.

AppJetty provides 1 primary domain and 1 sandbox domain with a single license. The sandbox domain will be deactivated at the end of the 30 days trial. In order to get this validity extended, kindly contact AppJetty Support.

The current Australia Post version is compatible with:
Community Edition: 2.4*

Please obtain correct API key for Australia Post and then try to check. It should work fine.

Yes, Magento 2 Australia Post Shipping Extension works fine for both. We have provided configuration for the same units.

"This is not an error message, it is a functionality of Magento 2 Australia Post Shipping Extension that enables admin to set predefined message when Australia Post cannot fetch live rates due to some reasons. You can change this method from our extension's admin settings.

We have a provision in Magento 2 Australia Post Shipping Extension for you to set default height, width and length from admin and it remains same for all products. Also, if any of your products has dimensions, first it will give priority to that product's dimension and secondly to default configurations.

The PAC API key can be obtained at https://developers.auspost.com.au/apis/pacpcs-registration

You can change the shipping method title from System → Configuration → Sales → Shipping Methods → AppJetty Australia Post → Title.

As Magento 2 Australia Post Shipping Extension uses the PAC API to fetch the live rates from Australia Post, it will also fetch the label from there. To modify Australia Post Label Printing features, the extension will require customization. You can shoot an email at [email protected] to proceed.

a. Ensure your API key is correct. You can verify the key @https://developers.auspost.com.au/apis/pac/explorer/postcode-search
b. The "Warehouse Postcode" field is mandatory. Please enter a valid postcode. The validity can be ensured@ http://auspost.com.au/postcode
c. Enable the required Shipping services for parcel and letter.
d. Create attributes for length, width, height and assign them to attribute set. Also, select these attributes in the configuration.
e. Check your products have sizes and weights set – without this, the calculation cannot be performed.
f. For bundle items, even if they are set as ‘ship together’ Australia Post rates will not be displayed for them.
g. Please select ‘Australia Post Package Type’ for every product according to its weight. For further understanding, watch the screen-cast @ https://www.youtube.com/watch?v=vEst1_nkhk4

Our module only supports shipment generation and shipment tracking feature for the deliveries within Australia. Once the order has been placed for an Australian address with the selected shipping method configured in our module and an invoice and shipment has been generated for the order, then you will be able to view the Shipment Generation Tab in the Orders module.

Yes, there is a configuration available in the extension which you can switch to display between the contract rate or live rate based on your preference.

We provide an option in the extension configuration i.e. "Ship Item separately" from which you can choose to ship the items separately. And if it goes beyond the defined weight limit, then you will get the separate shipping rates of each item as a separate parcel. Moreover, you will be able to get the total rates for each parcel.

Our extension supports A4 label layout (A4-4pp and A4-1pp) for parcel post shipping method and A4-3pp, A4-1pp for express shipping methods.